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Multi-Speciality Medical Institute Desk Buniadpur, Dakshin Dinajpur (WB) OPD: Mon–Sat 9:00 AM – 6:00 PM
KHHIMS
KHHIMS Buniadpur Karuna Holistic Hospital
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Kaliyaganj Road, Buniadpur, WB 733121

Emergency Desk Open 24 Hours

Patient Feedback & Grievance Redressal Desk

Your experience matters to us. Help us enhance our clinical care, nursing, and hospital amenities.

Patient-Centered Quality Care

We Listen. We Care. We Improve.

At Karuna Holistic Hospital, we uphold the highest clinical and compassionate care standards. Every compliment encourages our doctors and nursing staff, and every grievance or constructive suggestion is reviewed by our Medical Superintendent and Administrative Council for prompt resolution.

Prompt Redressal All grievances acknowledged within 24h
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Charter of Patient Rights
Our solemn pledge to every individual receiving care.
Right to Dignity & Respect Every patient is entitled to considerate and respectful care, free from any discrimination based on creed, gender, or social background.
Right to Informed Consent & Privacy You have the right to receive clear information regarding diagnosis, treatment options, potential risks, and to maintain privacy of all medical records.
Right to Transparent Billing Patients are provided with itemized estimates, tariff disclosures, and detailed breakdown of investigation and hospital charges.
Right to Second Medical Opinion Patients and their families are fully supported should they seek a second medical opinion from external consultants.
Patient Relations Officer (PRO)

Speak directly with our Hospital Grievance Officer during working hours:

Helpline: +91 80011 23456
Email: info@khhims.in
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